Please visit our help section before sending an enquiry, as most questions should be answered there. If you have a problem which is not covered, please see below.
Please use our online form to contact us with any enquiries. To enable us to deal with your enquiry as quickly and efficiently as possible, we recommend that you log in before submitting the form.
Online Orders Only - Please Call Customer Services (Opening hours - 8am to 8pm, 7 days a week*)
UK: 0845 606 4274
ROI: 00 44 1248 679374
*Our Bank Holiday opening hours are 10am to 4pm.
Please note that our offices are closed Easter Sunday, Christmas Day, Boxing Day, New Years Eve and New Year’s Day.
If you would like to contact our Customer Services team by post, please send your questions and comments to:
Customer Services Dept